Shipping & Returns

Shipping

We currently ship within the United States only. Orders are processed within 1–2 business days. Standard shipping takes 3–7 business days from the day your order ships. Shipping is free on orders over $75; a flat $6 fee applies below that. You'll get a tracking link by email as soon as your order leaves the warehouse.

Order cancellations

You can cancel an order at no charge before it ships. Email support@vante-health.com or use our contact form with your order number as soon as possible. If the order hasn't shipped, we'll cancel it and refund the full amount to your original payment method. Once an order has shipped it can't be cancelled, but you can return it under the policy below.

Returns & refunds

You have 30 days from the date of delivery to return a product, whether it's unopened or you've already started using it. If a product isn't working out, email support@vante-health.com with your order number and we'll send a prepaid return label. Refunds go back to your original payment method within 5–10 business days of us receiving the return.

The System can be returned as a full set or as individual products — you don't need to send everything back to get a refund on one item.

Damaged or incorrect items

If something arrives damaged, or you received the wrong item, email us within 14 days of delivery with a photo and your order number. We'll send a replacement or a full refund at no cost to you — no return shipping required.

Questions

Email support@vante-health.com or use our contact form. A person will answer, not a bot.